Privacy Policy

Aperture Academy ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website, enroll in our courses, or interact with us in any way. This policy is effective as of October 26, 2023.

1. Data Collection

We collect the following types of personal information:

  • Contact Information: This includes your name, email address, phone number, and postal address, which you provide when you register for an account, enroll in a course, or contact us for support.
  • Payment Information: When you purchase a course, we collect your payment information, such as your credit card details or other payment method information. This information is processed securely by our payment processors. We do not store your full credit card details on our servers.
  • Account Information: This includes your username, password, and other details you provide to create and manage your account on our website.
  • Course Activity: We collect data about your activity within our online courses, such as the lessons you have completed, your progress, and any assignments you have submitted.
  • Technical Information: We automatically collect certain technical information when you visit our website, such as your IP address, browser type, operating system, device information, and browsing behavior. We may use cookies and similar technologies to collect this information.
  • Communications: We may collect and store any communications you have with us, such as emails, chat logs, or phone calls.
  • Marketing Preferences: We collect information about your preferences for receiving marketing communications from us.

2. Data Usage

We use your personal information for the following purposes:

  • Providing and Improving Our Services: We use your information to provide you with access to our online courses, personalize your learning experience, track your progress, and improve the quality of our services.
  • Processing Payments: We use your payment information to process your course enrollment fees and other transactions.
  • Communicating with You: We use your contact information to respond to your inquiries, provide customer support, send you important updates about our services, and communicate with you about relevant educational resources.
  • Marketing and Promotions: With your consent, we may use your contact information to send you promotional emails about new courses, special offers, and other relevant content. You can opt-out of receiving these emails at any time.
  • Analytics and Research: We use your information to analyze trends, track website usage, and conduct research to improve our services and understand our students' needs.
  • Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.

3. Data Sharing

We may share your personal information with the following third parties:

  • Service Providers: We share information with third-party service providers who help us with payment processing, data storage, website hosting, email marketing, and other essential functions. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
  • Instructors: Your course activity and progress data may be shared with the instructors of the courses you are enrolled in, to help them provide you with personalized guidance and support.
  • Legal Authorities: We may disclose your information to legal authorities if required by law or in response to a valid legal request, such as a subpoena or court order.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: We use encryption to protect sensitive data, such as payment information, during transmission and storage.
  • Access Controls: We restrict access to your personal information to authorized personnel only.
  • Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.
  • Employee Training: We train our employees on data security best practices.

While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

5. Cookies

We use cookies and similar technologies to collect information about your browsing behavior on our website. Cookies are small data files that are stored on your device when you visit a website. We use cookies for the following purposes:

  • Essential Cookies: These cookies are necessary for the operation of our website and enable you to access essential features.
  • Performance Cookies: These cookies collect information about how you use our website, such as which pages you visit and any errors you encounter. We use this information to improve the performance of our website.
  • Functionality Cookies: These cookies allow our website to remember your preferences, such as your language settings and login information.
  • Targeting Cookies: These cookies are used to deliver targeted advertising and promotional content based on your interests.

You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. However, please note that blocking or deleting certain cookies may affect the functionality of our website.

For more detailed information, please see our Cookies Policy.

6. User Rights

You have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
  • Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
  • Data Portability: You have the right to request that we provide you with a copy of your personal information in a structured, machine-readable format.

To exercise these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

7. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Aperture Academy
12 Currawong Street
Sydney, NSW 2000
Australia
Phone: +61 2 5430 2719
Email: privacy@apertureacademy.com

We have appointed Anya Sharma as our Data Protection Officer, who can be reached at the email address above.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.